November 12, 2022
Africa Healthcare Network (AHN) became a signatory on EPiHC, joining other leading global healthcare companies such as the Mayo Clinic, Medtronic, MP Shah Hospital, and The Aga Khan Hospital.
November 12, 2022 – Africa Healthcare Network (AHN) became a signatory on EPiHC, joining other leading global healthcare companies such as the Mayo Clinic, Medtronic, MP Shah Hospital, and The Aga Khan Hospital.
Developed by the International Finance Corporation (IFC) in collaboration with the World Bank, EPiHC is a set of 10 universally applicable values designed to be shared across the healthcare ecosystem, from front-line providers to top leadership.
These Principles Are:
Respecting Laws and Regulations
The organization conducts its business legally and responsibly. It ensures that staff understand and respect the laws, regulations, policies, and standards that affect its business.
Making a Positive Contribution to Society
The organization considers its impact on society and the broader health system when planning and delivering services. This includes actively engaging with stakeholders on efforts to improve access to affordable care and to advance health for all.
Promoting High Quality Standards
The organization provides the highest possible quality of care, including for patient safety. This includes implementing formal processes for continuous quality improvement. The organization refers to evidence based internationally recognized practices to support patient care.
Conducting Business Matters Responsibly
The organization accurately and honestly represents and explains the services that it provides. It acts honestly and does not engage in any activity intended to defraud any individual or organization of money, property, or their time. It avoids conflicts of interest. It enacts policies and practices to fight bribery and corruption.
Respecting the Environment
The organization works in ways that minimize negative impact on the environment, including making efforts to conserve energy and reduce waste. All waste, including biomedical waste, is collected, stored and disposed of in a safe and environmentally responsible manner.
Upholding Patients’ Rights
The organization provides care respectful of patients’ personal values and beliefs. It respects patients’ rights to dignity, privacy and confidentiality.
Safeguarding Information and Using Data Responsibly
The organization maintains appropriate administrative, technical, and physical safeguards to ensure that information is kept secure, accurate, complete, untampered with, and unavailable to persons not authorized to have access. It follows appropriate data standards, including consideration of new and evolving technologies.
Preventing Discrimination, Harassment, and Bullying
The organization promotes a positive and respectful environment for everyone, including patients, visitors, employees, volunteers, physicians, students and contract workers. The organization does not tolerate any form of discrimination, bullying or harassment.
Protecting and Empowering Staff
The organization promotes a safe working environment. It makes sure that all staff have the training and tools they need to do their jobs safely, to meet patients’ and customers’ needs, and to meet the standards of applicable professional associations.
Supporting Ethical Practices and Preventing Harm
The organization develops formal policies and procedures for areas with ethical concerns, considering accepted international norms in doing so. Staff are trained in these concerns and how to address them.